Working With Walla

As of August 11th, The Glowing Body has officially transitioned from MindBody to our new studio software, Walla!
Here are a few items to double-check if you have any questions, need to access your account, or make your next booking.

To make our transition seamless and your booking experience even better, please follow these three steps:

• Check your inbox the evening Tuesday, August 11th for an email from The Glowing Body—Remember to check your spam folders, too!
• Click the link in the email to create your Walla login credentials—This will include creating a new password.
• Once you’ve set up your login credentials, visit our website and log in to view your account details in Walla.

Trouble accessing your Walla login and account?

• Go to our studio schedule
• Select Log In to access your account details
• Choose Forgot your password?
• Enter the email address associated with your account
• You will receive an email with the reset password instructions
  * Please note, if you request and receive multiple reset emails, use the most recent email.
  * If the email you entered is not found or cannot be associated with an account, please contact us.

Reset Password Link Doesn’t Work

To request a new password link, please visit our website and select Forgot your password? on the login screen via the class schedule page
* Please note, if you request and receive multiple reset emails, use the most recent email.

Account Link + Login Is Invalid

If you have received an invite from your studio—and Walla—to create your new account, but the link or email is invalid:

• Go to our studio website
• Select Log In to access your account details
• Choose Forgot your password?
• Enter the email address associated with your account
  * Please note, if you request and receive multiple reset emails, use the most recent email.

Your patience is appreciated! Text or call 865-239-4072 for assistance.